Terms & Conditions

Commitment to Privacy

TCF Incorporated (‘TCF Inc.’) is a charitable incorporated association established for the advancement of religion on a non-profit basis. TCF Inc. respects your privacy when collecting and handling personal information and is committed to adopting the highest standards to safeguard your personal information.  TCF Inc. is bound by and complies with the National Privacy Principles, contained within the Privacy Act 1988 (Cth) (‘Act’). TCF Inc.’s collection, use and disclosure of personal information is set out below:

Personal Information

TCF Inc. only collects personal information necessary for us to carry out our functions and activities such as:

  • to supply you with goods or services that you have requested;
  • to provide you with information you have requested from us;


A cookie is a small text file created by a web server and stored on your computer, enabling a unique identification to be given to your computer. Cookies enable our systems to track your clicks as you browse and shop online at TCF Inc. and move between pages on our site. The cookie also helps us greet you personally and keep track of the items in your shopping basket without taking extra time to re-verify your password on each page. We do not use cookies to retrieve or store personal information about you from your computer. Most Internet browsers are pre-set to accept cookies. If you prefer not to receive cookies, you can adjust your Internet browser to disable or to warn you when cookies are used. By disabling cookies, you will not be able to participate in some of the online features offered by TCF Inc.. We recommend that you leave your cookies enabled, otherwise you will not be able to shop with us online.

Site Logs

Our service provider records your visit to our web site and logs information from your browser including your IP address, the date and time of your visit, the pages accessed, documents downloaded, and the type of browser used. This is a fraud prevention measure, and enables us to evaluate our web site usage and improve our online service. This information is not linked back to individual users except in the unlikely event of an investigation, where a law enforcement agency may exercise a warrant to inspect the service provider’s logs.

Unsubscribing from e-mail updates

The Restoring My Soul web site provides users with the opportunity to unsubscribe from our regular e-mails. If you do not wish to receive the e-mail correspondence click the ‘unsubscribe’ link at the footer of the e-mail.

If you have already submitted your registration information and granted your permission to receive e‑mail correspondence, you may amend your preferences once logging into your User Account.

Other Correspondence

Where we receive a request from you with respect to your privacy options as noted above, including an unsubscribe request, we will use reasonable efforts to delete the relevant personal information from our records. However, we cannot guarantee that the information has been deleted as there is a possibility that a residual copy of the information will be maintained on a back-up system.

Use and Disclosure of Personal Information

TCF Inc. uses or discloses personal information it collects about you only in compliance with the Act. TCF Inc. will not sell or rent your personal information to any third party without your permission.

Quality and Security of your Personal Information

Your personal information is protected from misuse, loss, unauthorized access, modification or disclosure by a range of security measures including computer network security systems, restricted access and building security systems, firewalls, expert computer monitoring and passwords for checking identity before disclosing information. Information submitted via our web site uses standard technology to ensure your information is kept private. Information on our web site is protected by encryption and firewall technology. Only authorized employees are permitted to access your personal information. TCF Inc. employees must comply with our Privacy Policy.

We will take reasonable steps to implement and maintain security precautions and endeavor to prevent unauthorized access to, disclosure or use of submitted information. However, as no data transmission over the Internet is 100% secure, TCF Inc. is unable to guarantee that unauthorized access to submitted information will not occur, either during transmission of that information or after we receive that information.

Your e-mail address enables TCF Inc. to verify you as a member and to help us to ensure your personal information is kept secure. You are responsible for maintaining the secrecy of your login details.

You should sign out or close your browser once you have completed your online shopping within our web site to ensure others cannot access your personal information.

Access and Correction of your Personal Information

If you wish to update your personal information held by TCF Inc., login and click on the ‘My Details’ link. This will provide you with access to your personal information unless TCF Inc. deems it necessary to refuse access to that information in conformity with the Act. If we deny your request for access to personal information, we will, on request, provide you with the reasons for that denial.

Links to other Sites

The Restoring My Soul web site may contain links to the web sites of associated organizations. However, TCF Inc. is not responsible for the privacy practices or content of such web sites.

Changes to Privacy Policy

TCF Inc.'s information practices and Privacy Policy will be monitored and periodically updated in conformity with the Act. TCF Inc. will notify you of any amendments to its Privacy Policy by posting an updated version on its web site: tcf.asn.au.